Shipping
We ship within 2 business days.
Shipping costs are calculated at checkout.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To return your product, you should mail your product to: Vlierstraat 48, 3590 Diepenbeek, Belgium.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75,00 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at john@hooray-for-us.com and send your item to: Vlierstraat 48, 3590 Diepenbeek, Belgium.
We do not return money, instead you will be issued a gift voucher for the amount purchased.
